Recently, a man named ‘Gajendra Yadav’ took to social media platform X when he received a carton of Amul buttermilk infested with worms that he had ordered online. In his post Yadav wrote, “Hey Amul you have sent us WORMS along with your high protein buttermilk. I am writing to express my deep dissatisfaction after discovering worms in the buttermilk I purchased recently.”
🚨 Stop Buying products from @Amul_Coop website 🚨
— Gajender Yadav (@imYadav31) July 17, 2024
Hey Amul you have sent us WORMS along with your high protien buttermilk.
I am writing to express my deep dissatisfaction after discovering worms in the buttermilk I purchased recently. This experience was incredibly..... pic.twitter.com/vmLC4rp89z
“Almost half of the packets were opened/torn and buttermilk was already rotten. Extremely bad smell was coming from the buttermilk,” he added, questioning the dairy brand. He even posted screenshots of an email he sent to Amul, demanding they collect the evidence for testing. “I don’t want any false accusation from @Amul_Coop later.”
He then updated on the situation, “Some1 from Amul Kanpur team called and apologized for this. They are issuing refund and were sending the product again. I have said NO FOR REPLACEMENT. They have accepted their mistake and asked me throw these boxes. As per them they are putting things on dispatching”.
And then updated again saying, “Call received from Amul Head Office, Gujarat. They are SORRY FOR THE INCIDENT. They have checked the timeline & as per them.....this happened because of delay from their logistics team/partner. They have assured me that they are taking this incident very seriously”
In the past few months, many such cases have happened where food items have been damaged or infectious things have been found in the food items ordered online, and yet no one has been held accountable.