Popular South African comedian Trevor Noah was about to perform at Manpho Convention Centre in Bengaluru, India on September 27. Number of fans were eagerly waiting for his show. They had come to watch him perform after facing massive Bengaluru traffic. They were left fuming after the show got cancelled at the last moment because of "technical issues". Both his show for September 27th and 28th got cancelled. The comedian through his social media handle apologised to fans for the trouble and said that their money would be refunded. Whereas, BookMyShow has also issued an apology for the last minute cancellation of the show.
BookMyShow and Trevor Noah apologise to Bengaluru fans:
On Wednesday, BookMyShow app took to x (formely know as Twitter to apologise to fans for the last minute mishap. They wrote a long note, stating "Bengaluru, we are extremely sorry for the inconvenience caused at Trevor Noah's Off The Record show at Manpho Convention Centre on September 27th. The Bengaluru leg of the India Tour for both September 27th & 28th stands cancelled. All customers who purchased tickets for both shows will get a complete refund within 8-10 working days. We deeply regret this experience that our valuable customers faced and hope to be able to bring Trevor back to this amazing city at the earliest."
Whereas, Trevor Noah, also took to his X account to apologies fans for disappointment and inconvenience. He wrote, "
Bengaluru, we are extremely sorry for the inconvenience caused at Trevor Noah’s Off The Record show at Manpho Convention Centre on September 27th. The Bengaluru leg of the India Tour for both September 27th & 28th stands cancelled. All customers who purchased tickets for both…
— BookMyShow (@bookmyshow) September 27, 2023
Dear Bengalaru India, I was so looking forward to performing in your amazing city but due to technical issues we’ve been forced to cancel both shows.
— Trevor Noah (@Trevornoah) September 27, 2023
We tried everything but because the audience can’t hear the comedians on stage there’s literally no way to do a show. We’ll make…
Fans reaction:
Number of fans were extremly disppointed at the BookMyShow app for bad management and organising skills and for the inconvenience caused to them. One user wrote, "The show got cancelled yesterday. BookMyShow posted this 12 hours ago. And yet, their sms & mail saying it's cancelled came only now about an hour ago. People have travelled all the way from far off states. Did you expect everyone to have checked Twitter and known, @bookmyshow ?!". Another user, wrote, "Payment happens instantly. Otherwise timeout happens. Why does a refund take so many days? This is applicable to all refunds and not just BMS". And another person tweeted, "They never bother to organise any event properly. Paisa dekho bas. Last event I attended had to snatch away the POS machine from the cashier only then they bend down and helped solve the issue. Or else they're are like all are sub vendors we don't know nor we can help. U deal".
Check out fans reaction:
BookMyShow has been the worst I’ve ever experienced in WC cricket ticket sales for many years. They hung you out after waiting with errors. And post that now this. @ICC
— Safir (@safiranand) September 28, 2023
In contrast booking for tickets at the WC in England was way smoother or recently for the Wimbledon draw. https://t.co/Q38fAoUrQJ
Payment happens instantly. Otherwise timeout happens.
— 🔱 (@rkartha) September 28, 2023
Why does a refund take so many days? This is applicable to all refunds and not just BMS. https://t.co/1UC7hpOSoT
The show got cancelled yesterday. BookMyShow posted this 12 hours ago. And yet, their sms & mail saying it's cancelled came only now about an hour ago. People have travelled all the way from far off states. Did you expect everyone to have checked Twitter and known, @bookmyshow ?! https://t.co/qfCRbRLHrM
— Anindita (@hypermobiledoc) September 28, 2023
They never bother to organise any event properly. Paisa dekho bas. Last event I attended had to snatch away the POS machine from the cashier only then they bend down and helped solve the issue. Or else they're are like all are sub vendors we don't know nor we can help. U deal. https://t.co/wZbUvLO9UO
— Atta TelGhee (@dakuwithchaku) September 28, 2023