/popdiaries/media/media_files/2025/01/18/6ePR42oVFqCoOJjCyM1i.jpg)
Zomato CEO Deepinder Goyal Issued An Apology
Recently, the CEO of Zomato- Deepinder Goyal tendered an apology over the additional amount being charged on the orders of vegetarian meals, after a certain LinkedIn user complained about the issue.
Spontaneously identifying the problem, Goyal assured that the additional cost will not be charged right from this moment. He was responding to a post of Route To Market’s assistant vice president of e-commerce, Rohit Ranjan who first pointed this out in a LinkedIn post.
"Being a vegetarian in India these days feels like curse. Zomato's latest masterstroke-introducing an "extra charge" for the veg enablement fleet-has officially turned us into a premium subscription plan. So, fellow herbivores, brace yourselves! We've gone from "green and healthy" to "green and pricey." Thanks, Zomato, for proving once again that being veg is now a luxury tax," Mr Ranjan wrote.
The post that caught the attention of Zomata’s chief executive officer Deepinder Goyal who responded immediately by offering an apology.
"This is absolutely stupid on our part. I am super sorry for this. This charge will be removed today itself. Will also fix what's needed to fix in the team so that such s**t doesn't happen again," Zomato's CEO wrote.
Receiving a prompt reply, Rohit Ranjan replied, "Thank you once again for stepping in and saving us! What truly surprised me during this journey was successfully driving this idea from the ideation phase to execution while also securing senior stakeholder approval."
"Someone at Zomato got an earful," commented a user.
"Looks Like Zomato is learning from "Someone" to tax everything," wrote another user.