Air India Airlines Cancels 78 Flights as Staff Call in Sick

Abrupt sick reports from senior crew members led to cascade of flight cancellations leaving passengers stranded and frustrated. The Ministry emphasized importance of adhering to Directorate General of Civil Aviation norms & ensuring passenger facilities.

By Drishti Joshi
New Update
Air India

Airlines Cancels Flights

Efforts to communicate with the protesting cabin crew have hit a roadblock, aggravating the situation further. Despite ongoing dialogue, clarity on the underlying reasons for the mass sick reports remains elusive.


In response to the crisis, an Air India Express spokesperson expressed regret over the inconvenience caused to passengers and assured proactive measures to mitigate disruptions. The airline pledged full refunds or complimentary rescheduling for affected passengers, urging travelers to verify flight statuses before heading to the airport.

Meanwhile, reports suggest that over 200 cabin crew members may have been affected by the sudden sick reports, exacerbating flight disruptions at key airports such as Kochi, Calicut, and Bangalore. In Delhi alone, 16 Air India Express flights faced cancellation, adding to the widespread inconvenience.

The impact reverberated strongly in Kerala, where multiple flights from all four major airports—Thiruvananthapuram, Kochi, Kannur, and Kozhikode—were axed, leaving passengers stranded and disgruntled. Chaos erupted particularly at the Kozhikode airport, where frustrated passengers engaged in heated exchanges with airline staff.


The cancellations even affected prominent figures like former Union minister Ghulam Nabi Azad, whose travel plans were disrupted, sparking further criticism of the handling of the situation. Azad lamented the lack of timely communication from the airline, emphasizing the need for better passenger notification protocols.

As the fallout from the cancellations continues to unfold, Air India Express faces mounting pressure to address the root cause of the sudden sick reports and implement measures to prevent similar disruptions in the future. The incident serves as a stark reminder of the challenges faced by airlines in maintaining operational stability amid unforeseen circumstances.

In conclusion, the recent spate of cancellations highlights the vulnerability of airline operations to unforeseen disruptions, underscoring the need for robust contingency plans and effective communication strategies to minimize the impact on passengers. Air India Express must swiftly address the underlying issues to restore confidence among travelers and ensure smoother operations moving forward.

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